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CONTACT US ---
* http://bit.ly/AdinasAttic-ContactUs
FEEDBACK/REVIEWS ---
* I want you to be completely satisfied with your purchase, so if you are unhappy for ANY REASON, please let me know before leaving negative feedback and I will do my absolute best to address your concerns
PAYMENTS ---
* Payment is due in advance and preferred via PayPal (Paypal methods include credit/debit card, bank account, eCheck or PayPal balance), however, Google Checkout and Postal Money Orders are also accepted
* Kindly note that on November 20th, 2013, Google will shut down its Checkout product and we unfortunately will no longer have the ability to offer and/or accept this payment option.
FOR MORE INFORMATION, PLEASE VISIT https://support.google.com/checkout/sell/answer/3080449
* All payments must be cleared prior to any order shipping
* Kindly keep in mind that until payment is complete, the product remains available for others to buy, in which case it may sell out. In the event a product becomes unavailable, you will be immediately notified.
* Orders with Google Checkout or Paypal selected as the payment method will be canceled if the order remains unpaid after 7 days. Orders with Money Order selected will be canceled if the order remains unpaid after 14 days.
PRIVACY ---
* When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously
* Any of the information we collect from you may be used in one of the following ways:
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested)
- To administer a contest, promotion, survey or other site feature
- To send periodic emails (the email address you provide for order processing, will only be used to send you information and updates pertaining to your order)
- You can unsubscribed from emails at anytime by replying with the Subject line, 'Unsubscribe'
* This privacy policy applies only to information collected by Adina's Attic, and does not apply to third party sites (ie;Google Checkout, PayPal). These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites
* We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses
REFUNDS/RETURNS ---
* If a product is received DOA (Dead on Arrival or Damaged on Arrival), kindly contact me immediately via the "Contact" link at the bottom right of this page for instructions on receiving a replacement (EXCLUDES Secondhand/ previously used and clearance products)
* Secondhand/ previously used and clearance products are sold "As Is"
* All sales are final. No returns, refunds and/or exchanges (EXCLUDES products received DOA)
SHIPPING ---
* Shipping is to US destinations ONLY AND EXCLUDES APO/FPO and PO Boxes
* All orders ship to the address supplied by PayPal/Google Checkout. Additional shipping charges for items which need to be mailed a second time is at buyers expense
* All orders ship with a valid tracking number, however, updates to tracking may vary (see below)
* Shipment & Delivery are determined by the FIRST 2 LETTERS of a products "Reference ID #" located at the bottom of all product descriptions (EXCLUDES Secondhand/ previously used products). EXAMPLE "US1-15176"
- "CN" ships from China within 3-5 business days, and delivery takes approximately 15-28 days (excluding holidays), however, please allow up to 40 days due to customs. Kindly keep in mind that tracking number information may experience significant delays of up to 10 days in updating due to inspections at customs.
- "US" ships from US within 3-5 business days and delivery takes approximately 3-15 business days (excluding holidays). Kindly keep in mind that tracking number information may take 1-3 days to update.
* Secondhand/ previously used products ship from US within 1-3 business days and delivery takes approximately 3-15 business days (excluding holidays)
* By using our site, you consent to our terms & privacy policy
* If we decide to change our terms and/or privacy policy, we will post those changes on this page
IF YOU HAVE ANY QUESTIONS AND/OR CONCERNS, PLEASE FEEL FREE TO CONTACT ME AND I WILL GET BACK TO YOU, TYPICALLY IN LESS THAN 24-HOURS. KINDLY INCLUDE THE ITEM "REFERENCE ID #", PRODUCT URL or ORDER NUMBER (if applicable) WHEN INQUIRING SO I CAN MORE EASILY ASSIST YOU. THANK YOU!
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